At 2ezbet, your privacy matters. This Privacy Policy explains exactly what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. We keep things straightforward so you always know where you stand.
Last updated: June 2025. Applies to all registered users of 2ezbet.pro.
A clear breakdown of every category of data 2ezbet collects, how it is used, and the legal basis for processing it under Philippine law.
When you register for a 2ezbet account, we collect the personal details you submit in the registration form — including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to create and verify your account, process your PHP deposits and withdrawals, and confirm that you meet the minimum age requirement of 21 years old under Philippine gaming regulations. We may also collect additional identity documents such as a government-issued ID when you request a withdrawal or when our compliance team initiates a Know Your Customer (KYC) review. All documents submitted are stored securely and used solely for verification and regulatory compliance purposes. You are responsible for ensuring that the information you provide is accurate and up to date at all times.
When you access 2ezbet through your mobile browser or any other device, we automatically collect certain technical data about your session. This includes your IP address, device type, operating system, browser version, pages visited, time spent on each section, and the actions you take within the platform such as bets placed, games launched, and deposit attempts. This data helps us maintain platform security, detect suspicious activity, improve the overall user experience for Filipino players, and ensure that our mobile-first interface performs reliably across all devices. We also use session data to personalise your experience — for example, remembering your preferred game categories or language settings. Automatic data collection is a standard and necessary part of operating any secure online entertainment platform.
If you contact our support team via email or any in-platform messaging channel, we retain a record of that communication including the content of your messages, the date and time of contact, and any attachments or screenshots you share. These records allow us to resolve your query accurately, follow up on open issues, and maintain a consistent service history for your account. Support records may also be reviewed internally for quality assurance and staff training purposes. We do not share the content of your support conversations with third parties except where required by law or where necessary to resolve a dispute involving your account. All support data is stored securely and retained only for as long as it is needed for the purposes described above.
2ezbet does not sell your personal data to any third party under any circumstances. We may share limited personal information with trusted service providers who assist us in operating the platform — such as payment processors handling your PHP transactions, identity verification partners conducting KYC checks, and technology providers supporting our infrastructure. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We may also disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. Outside of these circumstances, your data remains strictly within the 2ezbet platform environment.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter in order to comply with our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering and gaming compliance requirements. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised. If you request deletion of your account and personal data, we will process your request promptly and confirm the outcome in writing, subject to any retention obligations that prevent immediate deletion. You may submit a data deletion request by contacting our support team directly.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or review is in progress. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection legislation. If you are not satisfied with our response, you have the right to escalate your concern to the relevant regulatory authority in the Philippines.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view sensitive account information, regular security audits of our platform infrastructure, and secure storage practices for all identity documents and financial records. While no online platform can guarantee absolute security, we continuously review and update our security practices to address emerging threats and maintain the highest practical level of protection for our Filipino players. If you suspect that your account has been compromised, please contact our support team immediately and change your password without delay. All account activity performed after a reported security incident will be reviewed as part of our standard incident response process.
2ezbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date shown at the top of this page. We encourage all players to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the 2ezbet platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. If you have any questions about this policy or how your data is used, please do not hesitate to reach out to our support team — we are always happy to help.
Quick answers to the privacy questions our players ask most often.
Now that you know exactly how we protect your privacy, you can play with confidence. Join thousands of Filipino players on 2ezbet and enjoy sports betting, slots, bingo, and VIP rewards — all in PHP, all from your mobile browser.